Caribbean) RBC Financial (Caribbean) has been awarded the Best Digital Banking (Caribbean) 2024 award by Capital Finance International (CFI).
RBC said in a statement released yesterday that this recognition is a testament to the company’s commitment to offering its customers innovative and secure digital banking solutions.
“We are incredibly proud to receive and celebrate this achievement,” said Head of Caribbean Banking Chris Duggan.
“This is a testament to the hard work and dedication of our entire team. As our customers’ needs and expectations continue to evolve in today’s digital world, our focus remains on leveraging new technologies. It’s part of our vision to provide an exceptional, streamlined customer experience in everything we do,” Duggan said.
According to CFI, RBC Caribbean Banking is firmly established as a leader in digital banking in the Caribbean.
“Using a strategic approach that combines technological innovation and a deep understanding of regional nuances, RBC has adapted its services to meet the diverse needs of clients,” the CFI.co jury noted.
RBC’s digital platform has been praised for its seamless and easy-to-use experience, providing customers with access to the best banking services at their fingertips.
“The bank has also been praised for its robust security measures, highlighting industry-leading features such as two-factor authentication and the launch of biometric authentication. These measures give our customers peace of mind knowing that their transactions and data are safe,” the statement said.
“In addition, RBC’s impressive implementation of digital banking services was noted. Approximately 180,000 users use digital banking every month, and a significant number use the Bank’s platform for bill payments and electronic transfers. “RBC Caribbean was previously awarded the CFI Award for Best Digital Banking (Caribbean) 2022,” he said.